Terms & Conditions

Welcome to www.parksonscartamundi.com, brought to you by PARKSONS CARTAMUNDI PRIVATE LIMITED (“Company”).

In using the www.parksonscartamundi.com service, you are deemed to have accepted the terms and conditions listed below. Products/services and information displayed on www.parksonscartamundi.com constitute an “invitation to offer." Your order for purchase constitutes your “offer”, which shall be subject to the terms and conditions as listed below.

We operate the website www.parksonscartamundi.com (the "Site"), through which products are displayed and made available for purchase. Orders placed through the Site are processed and fulfilled by Jhakaas Retail Private Limited, in accordance with the applicable terms and conditions.

If you have supplied us with your valid email address, you will receive an email confirming receipt of your order and further communication regarding the processing of your order. Any other related products and services that refer to or link to these legal terms (the "Legal Terms") are collectively referred to as the "Services."

Order acceptance, processing, fulfillment, and dispatch shall be undertaken by Jhakaas Retail Private Limited in accordance with the applicable terms and conditions.

By accessing or using the Site, you agree to be bound by these Terms and Conditions.
We recommend that you print a copy of these Legal Terms for your records.

2.1 Legal Capacity to Contract
Access to and use of the Site is permitted solely for individuals who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872, including, without limitation, undischarged insolvent, are strictly prohibited from accessing or using the Site.

2.2 Minor Usage & Parental Supervision
Minors aged between thirteen (13) and seventeen (17) years may access the Site exclusively under the direct supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. Parents or legal guardians of individuals under eighteen (18) years of age may conduct transactions on behalf of the minor, provided the parent or legal guardian is a registered user. Purchases of any age-restricted items or products prohibited for sale to minors are strictly forbidden.

2.3 Termination of Access
www.parksonscartamundi.com reserves the right to terminate your membership and deny access to the Site immediately if it discovers that you are under eighteen (18) years of age and operating outside the permitted provisions. Access is strictly denied to any person whose membership has been previously suspended or terminated by www.parksonscartamundi.com for any reason.

2.4 Corporate Representations
If you are registering on behalf of a business or corporate entity, you represent and warrant that you possess the requisite legal authority to bind such entity to this User Agreement.

2.5 Territorial Jurisdiction & Compliance
Unless explicitly specified otherwise, all content and materials on this website are directed solely at individuals accessing the site from India. www.parksonscartamundi.com makes no representation that any products or services mentioned herein are appropriate or available for use outside India. Users who choose to access the site from jurisdictions outside India do so at their own initiative and are solely responsible for compliance with applicable local laws.

 2.6 Delivery Restrictions & Limitation of Liability
Jhakaas Retail Private Limited fulfills and delivers products ordered through www.parksonscartamundi.com exclusively within the territory of India. Orders placed from outside India are not accepted, and Jhakaas Retail Private Limited shall bear no liability for any claims arising from such orders. 

2.7 Entirety & Governing Terms
Except where product-specific supplemental terms are expressly provided, these Terms and Conditions supersede all prior representations, understandings, or agreements made by www.parksonscartamundi.com and shall prevail notwithstanding any variance with the terms of any order submitted. By accessing or using the services of www.parksonscartamundi.com, you expressly agree to be bound by these Terms and Conditions.

Product pictures are indicative. No two offers can be clubbed together. Offers on parksonscartamundi.com are applicable on select brands, products and models, subject to stock availability. Issuance and redemption of reward points shall be subject to the applicable terms and conditions of Parksons Cartamundi. For any query or dispute regarding Parksons Cartamundi points, please contact the designated customer support team.

The Company shall not be liable for any claim or dispute between the relevant parties and the customer regarding the issuance or redemption of Parksons Cartamundi points, without any liability or claim against the Company.

For details, visit www.parksonscartamundi.com.

Any disputes are to be referred to PARKSONS CARTAMUNDI PRIVATE LIMITED, and the decision of the Company would be final. Disputes, if any, are subject to Mumbai jurisdiction only.

The Company reserves the right, at any time and without prior notice, to add, alter, modify, change, vary and/or cancel parksonscartamundi.com or any of these Terms and Conditions at its sole discretion.

If you use parksonscartamundi.com, you shall be responsible for maintaining the confidentiality of your User ID and Password and shall be responsible for all activities that occur under your User ID and Password.

You agree that if you provide any information that is untrue, inaccurate, not current or incomplete, or if parksonscartamundi.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with these Terms of Use, parksonscartamundi.com has the right to indefinitely suspend, terminate or block access to your membership with parksonscartamundi.com.

You Also Agree To:

1. Provide true, accurate, current and complete information about yourself as prompted by the registration form (such information being the “Registration Data”). Information that is compulsory to be filled in shall be marked with an asterisk (*).
2. Maintain and promptly update the registration data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete or not current, or if parksonscartamundi.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the User Agreement, parksonscartamundi.com has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.

While parksonscartamundi.com strives to provide accurate product and pricing information, pricing or typographical errors may occur.

Jhakaas Retail Private Limited cannot confirm the price of a product until after you place an order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Jhakaas Retail Private Limited shall have the right, at its sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched.

In the event that an item is mis-priced, Jhakaas Retail Private Limited may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and Jhakaas Retail Private Limited will have the right to modify the price of the product and contact you for further instructions using the email address provided by you during registration, or cancel the order and notify you of such cancellation.

In the event that Jhakaas Retail Private Limited accepts your order, the applicable amount shall be debited to your Debit Card/Credit Card account and you shall be duly notified by email that the payment has been processed.

The payment may be processed prior to Jhakaas Retail Private Limited dispatching the product that you have ordered. If the order is cancelled after payment has been processed, the applicable amount will be reversed to the original payment method.

We strive to provide you with the best prices possible on parksonscartamundi.com. However, sometimes a price online may not match the price in a retail store due to various factors.

Prices and availability are subject to change without notice.

Due to various fraudulent activities experienced with e-commerce websites, Jhakaas Retail Private Limited may implement additional security measures for valued customers.

As a part of these additional security measures, Jhakaas Retail Private Limited may request you to provide relevant supporting documents, such as identity proof.

The documents shared for order verification shall remain safe and shall not be disclosed to any outside party, except where required or permitted under applicable law.

If the requested supporting documents are not provided, Jhakaas Retail Private Limited reserves the right to cancel the order in accordance with the applicable terms and conditions.

Jhakaas Retail Private Limited may also cancel an order if it is unable to fulfil the order requirements. In such cases, the customer shall be informed and the applicable refund shall be processed within the prescribed timeframe.

Cancellations by the Customer

If Jhakaas Retail Private Limited receives a cancellation request and the order has not yet been processed or approved, Jhakaas Retail Private Limited will cancel the order and refund the entire amount.

Orders that have already been processed and shipped cannot be cancelled.

Jhakaas Retail Private Limited reserves the right to determine whether an order has been processed or not. The customer agrees to accept Jhakaas Retail Private Limited's decision regarding the cancellation of an order.

Jhakaas Retail Private Limited follows a 7-day return policy for non-discounted and discounted products purchased through www.parksonscartamundi.com.

If, for any reason, you are not satisfied with your purchase, you may contact the designated Customer Support Team to request a return within 7 business days from the date of receipt of the products/goods.

Customer Support is available all days of the week from 09:00 AM to 07:00 PM.

Note: The return terms should be aligned with the final approved Return Policy before publishing, as the source policy contains specific operational conditions.

You agree, understand and confirm that the credit/debit card details provided by you for availing services on parksonscartamundi.com will be correct and accurate.

You will not use a credit/debit card that is not lawfully owned by you. In a credit/debit You further agree and undertake to provide correct and valid credit/debit card details for processing your transaction through the Site.

Such information will be processed through the applicable payment processing arrangements and will not be utilised or shared by Jhakaas Retail Private Limited with any third parties unless required for fraud verification or by law, regulation or court order.

Jhakaas Retail Private Limited will not be liable for any credit/debit card fraud. The liability for use of a card fraudulently will be on you and the onus to prove otherwise shall be exclusively on you. The liability for use of a card fraudulently will be on you and the onus to prove otherwise shall be exclusively on you.

Jhakaas Retail Private Limited reserves the right to recover the cost of goods, collection charges and lawyers’ fees from persons using the Site fraudulently.

Jhakaas Retail Private Limited reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these Terms and Conditions.

When you visit the Site or send emails to us, you are communicating with us electronically.

You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site.

You agree that agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

By using the Site and its services, you agree and confirm that:

• If non-delivery occurs due to an error in the information provided by you, such as an incorrect name, address or other details, any additional cost incurred for re-delivery shall be payable by you.
• You will use the Site and the services provided through it, including services provided by Jhakaas Retail Private Limited and its affiliates, consultants and contracted companies, only for lawful purposes and comply with applicable laws and regulations while using and transacting on the Site.
• You will provide authentic and accurate information whenever requested. Parksons Cartamundi reserves the right to verify and validate the information provided by you. If the information is found to be untrue, wholly or partly, Parksons Cartamundi may, at its sole discretion, reject your registration and debar you from using its services and/or affiliated websites without prior intimation.
• You access the services available on the Site and transact through the Site at your own risk and are responsible for exercising your best and prudent judgment before entering into any transaction.
• The delivery address provided by you will be correct and complete in all respects.
• You will carefully review the product description before placing an order. By placing an order, you agree to be bound by the conditions of sale included in the product description.
• You agree to receive promotional mailers and SMS communications.

You may not use the Site for any of the following purposes:

• Disseminating unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material.
• Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any applicable laws, regulations or codes of practice.
• Gaining unauthorised access to other computer systems.
• Interfering with any other person's use or enjoyment of the Site.
• Breaching any applicable laws.
• Interfering with or disrupting networks or websites connected to the Site.
• Making, transmitting or storing electronic copies of copyright-protected materials without the permission of the owner.

Parksons Cartamundi reserves the right to take appropriate action against users who violate these rules and regulations.

We make every effort to display product colours on the Site as accurately as possible.

However, the actual colours you see may depend on your monitor or device, and we cannot guarantee that your display will accurately represent the actual product colour.

Product images are intended to provide a representation of the product and should be considered indicative only.

Parksons Cartamundi may update these Terms & Conditions of Use from time to time without prior notification.

You can access the latest version of the Terms & Conditions on the Site.

We recommend that you regularly review the Terms & Conditions.

If any modified Terms & Conditions are not acceptable to you, you may discontinue using the Site.

Your continued use of the Site after any modifications shall be deemed to constitute your acceptance of the modified Terms & Conditions.

This User Agreement shall be construed in accordance with the applicable laws of India.

The Courts at Mumbai shall have exclusive jurisdiction in any proceedings arising out of this Agreement.

Any dispute or difference regarding the interpretation or otherwise of any term of this User Agreement between the parties shall be referred to an independent arbitrator appointed by the Company, whose decision shall be final and binding on the parties.

The arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time.

• Place of Arbitration: Mumbai
• Language of Arbitration: English
• Jurisdiction: High Court of Judicature at Mumbai
• Applicable Law: Laws of India

All reviews, comments, feedback, postcards, suggestions, ideas and other submissions made or provided to Parksons Cartamundi through the Site or otherwise in connection with your use of the Site (collectively, “Comments”) shall be and remain the property of Parksons Cartamundi.

By submitting any Comments, you assign to Parksons Cartamundi all worldwide rights, titles, interests, copyrights and other intellectual property rights in such Comments.

Parksons Cartamundi shall have the right to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute such Comments for any purpose, without restriction or compensation to you.

Parksons Cartamundi is under no obligation to:

• Maintain any Comments in confidence.
• Pay compensation for any Comments.
• Respond to any Comments.
  
  

Your Responsibilities

You agree that any Comments submitted by you:

• Will not violate this policy or the rights of any third party, including copyright, trademark, privacy or other proprietary rights.
• Will not cause injury to any person or entity.
• Will not contain libelous, unlawful, threatening, abusive or obscene material.
• Will not contain software viruses.
• Will not contain political campaigning, commercial solicitation, chain letters, mass mailings or any form of spam.

Parksons Cartamundi does not regularly review posted Comments but reserves the right, without obligation, to monitor, edit or remove Comments submitted to the Site.

You grant Parksons Cartamundi the right to use the name submitted by you in connection with your Comments.

You agree not to use a false email address, impersonate any person or entity, or otherwise mislead others regarding the origin of your Comments.

You remain solely responsible for the content of your Comments and agree to indemnify Parksons Cartamundi and its affiliates against claims resulting from Comments submitted by you.

Parksons Cartamundi and its affiliates assume no responsibility or liability for Comments submitted by you or any third party.

The Company reserves all intellectual property rights in Parksons Cartamundi's text, programs, products, images, processes, technology, content and other materials appearing on the Site.

Access to the Site does not confer or grant any licence under the intellectual property rights of Parksons Cartamundi or any third party.

Any intellectual property rights, including copyright, relating to the Site are owned by the Company.

Use of Site Content

Except for personal, non-commercial use, you may not use, copy, store, modify, distribute or re-post the content of the Site without the Company's permission.

You may not:

• Modify or distribute Site content.
• Re-post Site content for any purpose.
• Reproduce or publish protected content.
• Create derivative works.
• Sell or commercially exploit Site content.
• Use the Company's names, logos, images, colours, designs or marks without authorisation.

No trademark or service mark licence is granted in connection with the materials contained on the Site.

Third-Party References and Links

References to third-party names, marks, products or services, or links to third-party websites, are provided solely for convenience.

Such references do not constitute or imply endorsement, sponsorship or recommendation by Parksons Cartamundi.

Parksons Cartamundi is not responsible for the content or accuracy of third-party websites. If you choose to access such websites, you do so at your own risk.

Site Contents

Site content may include:

• Images
• Text
• Illustrations
• Designs
• Icons
• Photographs
• Programs
• Music clips or downloads
• Video clips
• Other written and downloadable materials

These materials are intended solely for personal, non-commercial use unless otherwise stated.

Downloading or copying permitted content does not transfer any right, title or interest in such materials or software to you.

All software used on the Site is the property of Parksons Cartamundi or its suppliers and is protected by applicable copyright laws.

The compilation, arrangement and assembly of the Site's contents are the exclusive property of Parksons Cartamundi and are protected by applicable copyright laws.

By using the Site or any services provided through the Site, you may encounter content that may be considered offensive, indecent or objectionable.

Such content may or may not be identified as such.

You agree to use the Site and its services at your own risk. To the fullest extent permitted under applicable law, the Company, Parksons Cartamundi and its affiliates shall have no liability to you for content that you may consider offensive, indecent or objectionable.

You agree to defend, indemnify and hold harmless the Company, Parksons Cartamundi, its employees, directors, officers, agents, successors and assigns from and against claims, liabilities, damages, losses, costs and expenses, including attorney's fees, arising from or relating to:

• Your actions or inactions.
• Breach of your warranties, representations or undertakings.
• Non-fulfilment of your obligations under this User Agreement.
• Violation of applicable laws or regulations.
• Intellectual Property Rights violations.
• Payment of statutory dues and taxes.
• Claims of libel or defamation.
• Violation of privacy or publicity rights.
• Loss of service by other subscribers.
• Infringement of intellectual property or other rights.

This clause shall survive the expiry or termination of this User Agreement.

This User Agreement remains effective unless terminated by either you or Parksons Cartamundi.

You may terminate this User Agreement at any time by discontinuing further use of the Site.

Parksons Cartamundi may terminate this User Agreement at any time, including immediately and without notice, and may deny you access to the Site.

Upon termination by either party, you must promptly destroy all materials downloaded or otherwise obtained from the Site, together with all copies of such materials.

Termination of the User Agreement does not:

• Cancel your obligation to pay for products already ordered from the Site.
• Affect any liability that may have arisen under the User Agreement.

The Site is provided without warranties or guarantees and on an “As Is” basis.

You assume the risks associated with using the Site.

The Site may contain content from other internet sites or resources. While Parksons Cartamundi endeavours to ensure that the information included on the Site is correct and reliable, it cannot accept responsibility where this is not the case.

Parksons Cartamundi shall not be responsible for:

• Errors or omissions.
• Results obtained from the use of Site information.
• Technical problems experienced while using the Site.
• Delay, failure or interruption in the operation of the Site.
• Corruption of data or other information transmitted in connection with use of the Site.

To the fullest extent permitted under applicable law, the Company, Parksons Cartamundi and its suppliers shall not be liable for indirect, incidental, special, consequential or exemplary damages, including damages relating to loss of profits, goodwill, use, data or other intangible losses arising from or in connection with the Site, its services or this User Agreement.

The total liability of the Company or Parksons Cartamundi for liabilities arising under this User Agreement, whether in tort or contract, shall be limited to the value of the product ordered by you.

The Company, Parksons Cartamundi, its associates and technology partners make no representations or warranties regarding the accuracy, reliability, completeness, correctness or timeliness of content, information, software, text, graphics, links or communications provided through the Site, or that operation of the Site will be error-free or uninterrupted.

You are prohibited from violating or attempting to violate the security of the Site, including:

• Accessing data not intended for you or logging into a server or account that you are not authorised to access.
• Probing, scanning or testing the vulnerability of any system or network without proper authorisation.
• Attempting to breach security or authentication measures without proper authorisation.
• Interfering with services provided to another user, host or network.
• Introducing viruses or other harmful material to the Site.
• Overloading, flooding, spamming, mailbombing or crashing the Site.
• Sending unsolicited emails, including promotions or advertisements.
• Forging TCP/IP packet headers or any part of header information in an email or newsgroup posting.
• Using any device, software or routine to interfere with the proper working of the Site.
• Using engines, software, tools, agents or other devices or mechanisms, including spiders, robots, avatars or intelligent agents, to navigate or search the Site, except for the search engine/search agents provided on the Site and generally available third-party web browsers.

Violations of system or network security may result in civil or criminal liability.

Parksons Cartamundi may investigate suspected violations and may involve and cooperate with law enforcement authorities in prosecuting users involved in such violations.

If any part of this Agreement is determined to be invalid or unenforceable under applicable law, the invalid or unenforceable provision shall be deemed to be superseded by a valid and enforceable provision that most closely matches the intent of the original provision.

The remaining provisions of the Agreement shall continue to remain in effect.

Unless otherwise specified, this Agreement constitutes the entire agreement between you and Parksons Cartamundi with respect to the Site and its services and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written.

Parksons Cartamundi's failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.